Advanced Facility Management

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Advanced Facility Management Course
Introduction:
In today's era, organizations encounter increasingly complex challenges characterized by rapid and unpredictable change, as well as intense international competition. To meet these challenges, organizations must strive for exceptional and continually improving levels of customer service and satisfaction. This necessitates optimizing the performance of our most valuable asset - our people, who represent the key organizational resource responsible for delivering exceptional customer service.
Course Objectives:
By the end of the program, participants will be able to:
- Explain the foundations of facility management.
- Optimize people, processes, assets, and the work environment to support the delivery of the organization’s business objectives.
- Apply the tools and techniques necessary to develop a facility’s engineering plans and layouts.
- Apply managerial, technical, and financial considerations of facility management.
- Discover the importance of proper maintenance management and project management of a facility.
Who Should Attend?
Personnel who are interested in learning facility management and the considerations that affect facility management.
Course Outlines:
Overview of Facility Management
- Defining Facility Management
- The Roles and Responsibilities of the Facility Manager
- Facility Management Main Activities
- Challenges and Risks
Strategic Facility Planning
- Developing Facility Management Strategy
- Retaining Services In-House versus Outsourcing
- Facility Management Strategic Options
- Service Level Agreements
Real Estate Planning and Considerations
- Site Criteria Considerations
- Space Calculations
- Environmental Issues
- Lease Agreement
Engineering Planning
- Design Requirements and Layouts
- Open-Plan versus Closed-Plan Approaches
- Space Planning
- Furniture Consideration
- Criteria and Adjacencies Matrices
- Relationship and Bubble Diagrams
- Block Plans
Maintenance and Operations Management
- Emergency Maintenance
- Corrective Maintenance
- Preventive Maintenance
- Predictive Maintenance
- Facility Security
Managing Large Maintenance Jobs
- Defining Large Maintenance Jobs
- Work Break-Down Structure
- Developing a Schedule
- Gantt Chart
- Resource Planning