Best Practice Property Management
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Best Practice Property Management Course
Introduction:
In today's business landscape, effective property and asset management must align with the imperative of cost control and maximizing returns. It is crucial to develop and optimize your property management skills in order to meet the demands of a competitive property market. By thoroughly analyzing best practices, drawing from national and international experiences, and engaging in individual and group exercises, you will be able to refine your management approach and acquire new strategies. Seize this opportunity to gain a competitive advantage through the implementation of best-practice property management techniques.
Course Objectives:
- Improve your existing property management skills and enable yourself to more effectively
- Control costs whilst maximizing returns
Who Should Attend?
- Property Managers
- Property Administrators
- Residential Managers
- Real Estate Managers
- Real Estate Consultants
- Real Estate Brokers
- Real Estate Management Executives
- Shopping Center Managers
- Leasing Managers
- Building Managers
- Site Managers
- Housing Managers
- Landlords
- Facilities Managers
- Building Maintenance Managers
- Plant Managers
- Project Managers
- Contract Managers for Commercial, Residential, Industrial and Governmental Assets
Course Outlines:
Property Management
- Introduction to property management
- Defining the role of the property manager
- Duties, responsibilities, scope of management
- Policy creation and procedure education
- Technology and administrative controls
Maintenance Planning
- Principles of maintenance
- Planning and monitoring
- Working with contractors and consultants
- Purchase and inventorying supplies
- Risk management
- Property inspection
- Work order, maintenance requests and logs, task
- lists
- Do’s and don’ts of maintenance
- Typical maintenance problems & solutions
Occupational Safety & Health
- Applying OSH management in your property
- Safe management practices
- Hazard identification
- Controlling risks
Leasing Fundamentals and Lease Management
- Developing the leasing strategy
- Leasing initiatives
- Lease management processes, from marketing to documentation
- Understanding market forces
- Lease management strategies
- Managing the fundamental terms of the lease
Facilities Management
- Developing a corporate real estate planning framework that meets your organizations needs
- Managing various corporate real estate components
- What should you use in real estate services vs in-house provision
- Managing the balance between property management and facility management
Asset Management
- Establishing asset management objectives
- Property life cycle planning
- Implementing asset management functional activities and key asset management elements
- Calculating the cost of facilities over the property lifecycle
- Assessing facility performance requirements over the property/asset life cycle
Risk Management
- Overview of risk management as applicable to property management
- How to develop and implement a risk management framework
- Asset and infrastructure protection
Contracts and Outsourcing
- Development of Service Level Agreements
- Developing a strategic performance model
- Customer satisfaction
- Gaining stakeholder ownership and commitment
- Measuring the success of contract delivery
- Risk and reward management strategies
Tenant and Customer Relations
- Communication strategies and relationship
- planning
- What to incorporate in tenant and directors
- meetings
- Expectations of tenants