Building Services Management and Maintenance
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Building Services Management and Maintenance Course
Introduction:
Building Services are responsible for providing the necessary comfort, security, safety, communication, protection, movement, and control within buildings, fulfilling the needs of tenants. These systems are indispensable for the proper functioning of the modern Built Environment. Effective management, operation, and maintenance of these Building Services systems are therefore of utmost importance.
This course begins by examining the various Building Services systems and their critical role in ensuring the functionality of properties. It delves into the different categories of Building Services, providing insights into various systems and their specific maintenance requirements. As the course progresses, it covers common maintenance terminology and discusses the procurement of maintenance services.
Throughout the course, participants will be exposed to the best practices in the field, inspiring them to ensure that building services operate at their optimal level.
Course Objectives:
By the end of this Building Services Maintenance and Management course, participants will be able to:
- Explain the importance of Building Services systems to the high performance of any property
- Recognize why different maintenance tasks require various skill sets and need to be undertaken at different frequencies
- Identify common and critical Building Services elements that need maintaining
- Boost occupant comfort, satisfaction and wellbeing.
- Add value and contribute to the success of the business of the occupier.
- Improve health safety.
- Decrease operating cost, energy use, carbon emissions and environmental impact.
- Optimize cost and value.
- Provide techniques for constant improvement and sustainable operation.
Who Should Attend?
This Building Services Maintenance and Management course is ideal for:
- Building and Facilities Maintenance Professionals
- Asset Management Professionals
- Property & Facilities Management Professionals
- IT & and Business Control Professionals
Course Outlines:
Introduction to Building Services
- Building Services – What they are and why they are important
- The key elements of Building Services systems
- The categories of Building Services systems
- Maintenance & Asset Management as a business process
- Asset management landscape model – The asset management system
- Strategy framework
- Line of sight
- Asset management planning / strategic property management
- Asset management policy, asset strategy (demand analysis / asset policy), asset management strategy, maintenance strategy
- Maintenance & asset management objectives (goal setting)
- (Strategic) Asset management plan & maintenance reference plan
- Feedback & improvement
Building Services Maintenance
- Maintenance – What it is and why it matters
- Common terms used in Building Services maintenance
- Delivering a maintainable building
Building Services Maintenance Standards
- SFG20 – The standard specification for maintenance of Building Services
- Building Services systems and their maintenance (part 1)
- Sanitary installations
- Services equipment
- Disposal installations
- Water installations
- Heat sources
Building Services systems and their maintenance
- Building Services systems and their maintenance (part 2)
- Space heating
- Air conditioning
- Ventilation systems
- Electrical installations
- Fuel installations
Building Services systems and their maintenance (Continued)
- Building Services systems and their maintenance (part 3)
- Lift and conveyor installations
- Fire and lightning protection
- Communication systems
- Security and control installations
- Specialist installations and builders work
Risk Identification, Assessment & Management
- Identification & assessment of risk in building & facilities maintenance
- Risk management
- Risk matrix
- Risk register
- Safety management system
- Contingency planning
- Stakeholder Analysis – Stakeholder Risks
- Risk based maintenance concept for buildings and facilities
Outsourcing and Contracting
- What to outsource and what not
- Choosing the right contractor
- Contract types
- The contracting cycle
- Measuring the performance of the contractor
- Vendor management
Financial Aspects
- Insight in financial management basics
- Cashflow
- CAPEX/OPEX
- Working capital