Certified Quality Auditor Certification Preparation
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Certified Quality Auditor Certification Preparation Course
Introduction:
A Certified Quality Auditor (CQA-ASQ) is responsible for assessing and evaluating all components of a quality system, ensuring its adherence to the standards established by industrial management and quality evaluation and control systems. The Certified Quality Auditor exam is designed to assess and validate the competencies of candidates in these areas.
The exam focuses on testing the candidates' comprehension of auditing standards and principles, as well as their proficiency in auditing techniques such as evaluation and questioning. It serves as a means to gauge the candidates' knowledge and skills in these essential aspects of quality auditing.
Course Objectives:
At the end of the Certified Quality Auditor Certification Preparation, you will be able to:
- Successfully pass the Certified Quality Auditor in the first attempt
- Understand the roles and responsibilities of the auditor
- Confidently conduct internal/external quality management system audit
- Acquire an understanding of the content covered by the five main domains in the CQA Body of Knowledge.
- Become familiar with questions similar to those within the ASQ CQA exam.
Who Should Attend?
Certified Quality Auditor Certification Preparation program is designed for :
- Individuals involved with quality auditing, those who support the auditing functions within an organization, and those looking to achieve their ASQ CQA certification should attend this training.
Course Outlines:
Auditing Fundamentals
- Types of Quality Audits
- Method
- Auditor-auditee relationship
- Purpose
- Common elements with other audits
- Purpose and Scope of Audits
- Elements of purpose and scope
- Benefits of audits
- Criteria to Audit Against
- Roles and Responsibilities
- Professional Conduct and Consequences of Auditors
- Professional conduct and responsibilities
- Legal consequences
- Audit credibility
Audit Process
Audit Preparation and Planning
- Elements of the audit planning process
- Auditor selection
- Audit-related documentation and considerations
- Logistics
- Auditing tools and working papers
- Auditing strategies
- Auditing plan
Audit performance
- On-site audit management for the auditor
- On-site audit management for the auditee
- Opening meeting
- Audit data collection and analysis
- Establishment of objective evidence
- Organization of objective evidence
- Exit and closing meetings
Audit Reporting
- Report development and content
- Effective reports
- Final audit report steps
Audit Follow-Up and Closure
- Elements of the corrective and preventive action (CAPA) process
- Review of corrective and preventive action (CAPA) plan
- Verification of corrective and preventive action (CAPA)
- Follow-up of ineffective corrective and preventive action (CAPA)
- Audit closure
Auditor Competencies
· Auditor Characteristics
· On-Site Audit Resource Management
· Conflict Resolution
· Communication and Presentation Techniques
· Interviewing Techniques
- Use open-ended or closed question types
- Use active listening, paraphrasing, and empathy
- Recognize and respond to non-verbal cues
- Determine when and how to prompt a response
· Team Dynamics
- Team-building
- Team facilitation
- Stages of team development
Program Management and Business Applications
Audit Program Management
- Senior management support
- Staffing and resource management
- Auditor training and development
- Audit program evaluation
- Internal audit program management
- External audit program management
- Best practices
- Organizational risk management
- Management review input
- Electronic records and computerized system considerations
Business and Financial Impact