Contract Manager Professional
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Contract Manager Professional Course
Introduction:
Enhance the effectiveness and self-assurance of personnel responsible for overseeing supplier contracts through our Contract Management training course.
This comprehensive 5-day course offers a deep comprehension of the contract management lifecycle and the establishment of a resilient contract management process. It incorporates interactive workshops covering key topics like 'risk management,' 'the contract management lifecycle,' and 'performance management,' allowing participants to apply concepts in practical scenarios.
Upon successful completion of the course, participants will gain valuable insights into best-practice management tools, techniques, and approaches to performance and relationship management. This knowledge will enable them to effectively optimize the value of external contracts and contribute to organizational success.
Course Objectives:
Successful completion of the Contract Manager Professional course will help you to:
- Identify principles, definitions, and major steps involved in the contracting process
- Outline all contract preparation activities including planning, developing the scope of work, and identifying sourcing options
- Recognize different types of contracts and the effect of each type on the risk allocation strategy
- Develop criteria to invite, receive and evaluate bids
- Apply contract administration tools and techniques to effectively manage the contract and avoid disputes during implementation
- Resolve disputes collaboratively and amicably and outline alternative dispute resolution methods
Who Should Attend?
This course ideal for:
- managers responsible for supporting contract management staff (operations and procurement)
- supplier personnel who manage contract delivery with their customers
- those in procurement requiring a detailed insight into contract performance management
- anyone with responsibility for contract management within their wider role
Course Outlines:
Role of the contract manager
- Structuring the contract management process to optimize contract performance
- The contract management lifecycle
- Structure of the legal contract and practical implications for contract managers
Role of risk management in managing supplier contracts and business continuity
- contract performance management tools and techniques, including key performance indicators (KPIs) and service-level agreements (SLAs)
- contract Health check and SWOT analysis
Performance management and continuous improvement
- application of supply chain management and process improvement principles to deliver contract objectives
- effective supplier and stakeholder relationship management
- problem-solving tools and techniques
The Contract Management Framework (CMF)
- Contract Scorecards
- Benchmarking, performance reviews and dispute resolution
Managing under-performance and contractual issues effectively
- supplier performance review meetings
- common contract clauses