Essentials of Stakeholder Management training
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Essentials of Stakeholder Management training Course
Introduction:
Stakeholder management involves the systematic organization, monitoring, and enhancement of relationships with stakeholders. The process entails identifying stakeholders, analyzing their needs and expectations, and devising and executing strategies to engage with them. A well-executed stakeholder management process serves as a mechanism for coordinating interactions and evaluating the status and quality of relationships with different stakeholders.
Influencing and persuading both internal and external stakeholders, including vendors, outsourcing providers, customers, and colleagues, are crucial aspects of effectively managing continuous improvement in any process.
By participating in the Essentials of Stakeholder Management training course, you will acquire the skills and competence needed to influence and effectively manage stakeholders. Through the application of various tools and techniques, you will enhance their willingness to embrace change and overcome resistance.
Course Objectives:
By the end of this Essentials of Stakeholder Management training course, participants will be able to:
- Understand what good stakeholder management looks like
- Identify their style of stakeholder management along with the needs of their customer.
- Recognize ways of securing stakeholder agreement.
- Distinguish the 6 different persuasion styles.
- State various methods to build an ongoing relationship
- Better understand your own preferences, behaviors, and working styles
- Develop a technique to gauge the preferences, behaviors, and working styles of others
- Learn how to use that knowledge and understanding to build effective working relationships
- Consider your existing stakeholder relationships and what steps you might take to improve those
Who Should Attend?
Essentials of Stakeholder Management training course is ideal for:
- Anyone who is responsible for engaging in and managing, stakeholder relationships in a business change environment
Course Outlines:
Stakeholder mapping
- Analysis models and tools
- Who to influence?
- Creating your own stakeholder mapping model
What makes them tick?
- Considerations from stakeholder mapping
- Use of position, knowledge or personal power
Personality preferences
- Identify your own preferences
- How are different types influenced?
- How to influence others
Influencing strategies
- Road map to successful influencing
- Different types of influencing strategies
- Push and pull type behaviors
- Tools, skills and behaviors of effective influencing
Effective communication
- Communication preferences
- Managing conversations with stakeholders
- Selecting communication methodologies to get your messages across