Essentials of Work Processes and Procedures Training
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Essentials of Work Processes and Procedures Training Course
Introduction:
Policies and procedures work together to establish a clear path for daily operations within an organization. They play a vital role in ensuring compliance with laws and regulations, providing guidance for decision-making, and streamlining internal processes.
Well-designed and adhered-to procedures are essential for organizations to maintain consistent and safe performance. Procedures serve as a means of controlling work, but their effectiveness depends on their design and the extent to which people follow them. The objective of this five-day course is to assist participants in developing effective procedures, evaluating and enhancing existing ones, and achieving compliance with them.
Course Objectives:
By the end of the Essentials of Work Processes and Procedures training Course you will be able to:
- Understanding all the necessary skills regarding work processes and procedures
- Understanding the approaches to the documentation structures of management system
- How to achieve simplicity and clarity
- Writing documents
- Simplifying the procedures
Who Should Attend?
Essentials of Work Processes and Procedures Training Course is ideal for:
- Managers, supervisors and employees who are involved in the design or managing of procedures as well as end users.
Course Outlines:
Introduction to the Procedures Needed in Business
- Basics of management systems
- Duties of all organizations
- Importance of comprehensive documentation and writing policies
- Understanding the policies, purposes and contents
Creation of Procedures
- Understanding the designing of the procedures
- Preparation of the documents for management systems
- Understanding the purpose and contents of the procedure documents
- Learning to write clear and concise procedures
Standards of the Documentations
- Understanding the importance of the code ISO9001
- Learning to write work purposes and contents
- How to apply the Plain English standards
- Purposes of the forms, tags and labels
- Importance of records
Using Flowcharts and Process Maps
- Interpretation of flowcharts and its use
- Problems related to texts and solving it using Flowcharts
- Understanding the flowchart symbols and process maps
- How to analyze and simplify procedures and other value-added maps
Development and Integrity of the Planning System
- How to plan the development of a management system
- Learning the format of the writing procedures
- Understanding the life cycle documentation and how to review points
- Review of the management system and importance of auditing
- Discussion of the case studies
- Review of the course and “Question and Answer” session