ISO 9001:2015 Requirements and Implementation
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ISO 9001:2015 Requirements and Implementation Course
Introduction:
ISO 9001, recognized as the world's leading Quality Management System (QMS), plays a pivotal role in helping organizations enhance customer satisfaction, deliver high-quality products and services, and drive continual improvement. It comes as no surprise that organizations invest in training their personnel to acquire the necessary knowledge and skills to effectively utilize ISO 9001 and establish a resilient organization.
If you are new to ISO 9001 and will be involved in the implementation of a management system, this course is specifically designed for you. It aims to provide a comprehensive understanding of the significance of a QMS and equip you with essential skills to interpret and implement its requirements. Additionally, the course covers conducting gap assessments and familiarizes you with various management tools and techniques, thus enhancing your overall awareness in this domain.
Course Objectives:
At the end of the ISO 9001:2015 Requirements and Implementation training course , you will be able to :
- Gain an in depth knowledge of the requirements of 9001
- Develop the confidence to apply this knowledge within your organization
- Be able to perform a detailed gap analysis and project plan
- Know what each clause requires for effective implementation
Who Should Attend?
ISO 9001:2015 Requirements and Implementation training course, is ideal for :
- This course is for you if:
- You are responsible for the implementation of an ISO 9001:2015 management system.
- You are new to ISO 9001 Quality Management
- You’re part of a team involved in planning the implementation of ISO9001
- You need to conduct a gap assessment of your current system
Course Outlines:
Background, history and benefits of ISO9001:2015
- Key terms and definitions:
- Key concepts 1: Risk-based thinking
- Key concepts 2: Process
- Key concepts 3: Process approach
- Key concepts 4: Plan-Do-Check Act (PDCA)
- Key concepts 5: Management principles
- Key concepts 6: High Level Structure
Context of the organization
- Leadership
- Planning
- Support
- Operation
- Performance evaluation
- Improvement
- Reflection and feedback
Implementing a QMS
- Overall project management process and the link to PDCA
- Understand the context of your organization
- Documented information requirements
Conduct a baseline gap analysis and task/Gantt chart
- The process approach
- Leadership
- Planning for the QMS including risks and opportunities
- Create your policy and objectives
- Support
- Operation
- Performance evaluation
- Monitoring, measurement, analysis and evaluation
- Internal audit, management review and improvement
- BSI Product (Technical) Manager interview
- Integration: High Level Structure (HLS)